WorkAbility Qld has partnered with TAFE Queensland to deliver the NDIS Workforce Fundamentals micro-credential pilot project before it was officially released as a training product.

About the Pilot

The pilot took place during 2021 as a direct response to addressing priority industry skills needs through a flexible quality training approach, and was funded by the Department of Employment, Small Business and Training (DESBT).

The pilot focused on delivering a shorter learning opportunity with an emphasis on inclusion to mandatory and other commonly required elements of training for new NDIS workers and current workforce.

Developed through Co-Design

WorkAbility and TAFE Queensland worked in co-design with an Advisory Group made up of NDIS service providers from across Queensland to develop and test an induction resource that is practical and responsive to industry needs.  The Advisory Group has been critical in determining the content of the micro-credential through identifying priority training elements that are considered common and /or mandatory for NDIS workforce inductions.

Advisory Group Members

ARC Disability Service Inc

Life Without Barriers 

Disability Matters

Tableland Community Link 

Mercy Community


Real Living Options


WorkAbility consulted with QDeNgage consultants who self-manage as NDIS participants and as employer of their own workers.

Industry-wide consultation has helped to inform key themes in inducting workers across NDIS providers or those providing NDIS-type supports.

The micro-credential was piloted with more than fifty new and existing NDIS workers and managers testing applicability, content and usability before it was released for wider Industry use.

This micro credential may be used more broadly across the community services industry.

Access the NDIS Workforce Fundamentals micro-credential

Date published
November 29, 2021