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Survey: NDIS Thin Markets Project

Survey: NDIS Thin Markets Project

The Department of Social Services (DSS) and the National Disability Insurance Agency (NDIA) have commissioned the NDIS Thin Markets Project to develop strategies to address supply gaps in ‘thin markets’ in the NDIS.

The project will examine options for different cases. Noting that there is not necessarily a one-size-fits-all approach to addressing thin markets and related challenges, the ultimate focus of the project is on making sure NDIS participants affected by ‘thin markets’ challenges have access to the supports they require.

Thin markets are being described as inadequate service availability resulting in participants’ needs not being met.

Categories being considered include:

  1. Geographically rural/remote areas
  2. Support type (e.g. specialised supports with insufficient supply or low demand)
  3. Supports for people with complex needs such as (but not limited to) early childhood, behaviour intervention, specialist disability accommodation
  4. Support for Aboriginal and Torres Strait Island participants
  5. Support for Culturally and Linguistically Diverse (CALD) participants.

The survey is available if you are a service provider, participant, or a peak body representing service providers or participants. The survey should take 15 minutes to complete and has less than 15 questions.

For more background to the project, please see the discussion paper. You can also make a written submission.

If you have any questions or issues about the survey, please contact the DSS via email.

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