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NDIS Training and Skills Support Strategy (NTSSS)

The NDIS Training and Skills Support Strategy (NTSSS) (the Strategy) has been developed by a consortium of Community Services lead organisations in collaboration with key government agencies.

The aim of the strategy is to provide strategic advice to industry and governments on matters related to the NDIS workforce in Queensland, and specifically regarding skilling priorities, VET investment and improvements in the quality of training delivery to support future NDIS workforce.


The NDIS Training and Skills Support Strategy (NTSSS) is an industry-led, multifaceted approach to developing a quality workforce capable of delivering services reflective of the needs of NDIS participants across Queensland. It was developed by WorkAbility Queensland in partnership with the Department of Employment, Small Business and Training.

The project will deliver VET industry advice to the Department that will maximise current and potential opportunities under the VET Investment Plan so it can respond effectively to the skilling needs of the workforce required to support NDIS recipients.

Key components of the work within the project are:

  • Promoting uptake of the Annual VET Investment Plan;
  • Promoting industry leadership in the development and delivery of NDIS training; and
  • Development of advice on how to fill strategic gaps in NDIS workforce development.

The project will be led by WorkAbility Queensland, a consortium comprising of Community Services Industry Alliance (CSIA), Queensland Council of Social Services (QCOSS) and National Disability Services (NDS) in collaboration with key government agencies.

Additional Resources:

WorkAbility Queensland Skills (NTSSS) information flyer (PDF)

Join our State Reference group

The National Disability Insurance Scheme (NDIS) Training and Skills Support Strategy (NTSSS) State Reference ‘Industry’ Group or State Reference ‘RTO’ Group

The NTSSS represents an investment for training, support and workforce development activities, and is additional to funding available under mainstream training programs.  The NTSSS will guide Queensland’s training system to respond effectively to the needs of an industry that is growing and experiencing change and will foster quality training that embeds the principles of choice and control as key tenets of working in the disability sector.

The proposed membership of the two state reference groups will comprise of people from RTO’s, Industry and other people with particular interest, knowledge and expertise in the disability and VET sector.

If you would like any further information, please feel free to contact Matthew Gillett at mgillett@csialtd.com.au, or on 07 3180 1360.


Additional Resources

Reference Group Flyer (PDF)

Latest research and reports

Research Report No. 1 – NTSSS Advice Project

This report provides a foundation for the remainder of the project by outlining the current situation for training and development of the NDIS direct service delivery workforce in Queensland, and identifying issues for further exploration.

The issues outlined in this report are based on analysis of training data provided by the Department of Education, Small Business and Trade, Workforce Wizard data from National Disability Services, service providers and participant data from NDIA, and a brief literature review.

These findings have also informed the lines of inquiry for a series of consultations and a survey.

You can read the full report here.

WorkAbility Queensland